READ THIS POLICY CAREFULLY BEFORE BROWSING THIS WEBSITE OR USING ANY OF OUR SERVICES. YOUR CONTINUED USE OF THIS WEBSITE AND OUR SERVICES INDICATES THAT YOU HAVE BOTH READ AND AGREE TO THE TERMS OF THIS PRIVACY POLICY. YOU CANNOT USE THIS WEBSITE OR OUR SERVICES IF YOU DO NOT ACCEPT THIS POLICY. ALL SECTIONS OF THIS POLICY ARE APPLICABLE TO USERS UNLESS THE SECTION EXPRESSLY STATES OTHERWISE.
Privacy Policy
For the purposes of this section, Personal Information will be understood in accordance with the definition provided in the Protection of Personal Information Act 4 of 2013 ("the Act") and in accordance with the definition of Personal Data in Article 4(1) of the General Data Protection Regulation GDPR (EU) 2016/679. We also subscribe to the principles for electronically collecting personal information outlined in the Act, and the further legislation referred to therein. We endeavor to ensure the quality, accuracy, and confidentiality of Personal Information in our possession.
In adopting this Privacy Policy, we wish to balance our legitimate business interests and your reasonable expectation of privacy. Accordingly, we will take all reasonable steps to prevent unauthorized access to, or disclosure of, your Personal Information. However, it is impossible to guarantee that your Personal Information shall be 100% secure.
In utilizing our website, using our services, or otherwise if your information is submitted to us through a lead generation service, users may be asked to provide the following information (Personal Information):
- First Name
- Surname
- Physical Address
- Phone Number
- Bank Account Details
- Company/CC/Business Name
We will attempt to limit the types of Personal Information we process to only that to which you consent (for example, in the context of online registration, newsletters, message boards, surveys, polls, professional announcements, SMS, lead generation, MMS, and other mobile services). To the extent necessary, your agreement to this Privacy Policy constitutes your consent as contemplated in section 69 of the Act and/or Article 7 of the GDPR. Where necessary, we will seek to obtain your specific consent in future instances should we deem same required by law and where your consent herein might not be lawfully sufficient.
By agreeing to the terms contained in this Privacy Policy, you consent to the use of your Personal Information in relation to:
- The provision and performance of our services to you
- Informing you of changes made to our website
- The provision of marketing-related services to you by us
- Responding to any queries or requests you may have
- Developing a more direct and substantial relationship with users
- Developing an online user profile
- Understanding general user trends and patterns
- For security, administrative, and legal purposes
- The creation and development of market data profiles
Your Rights
A user has the right:
- Of access to their Personal Information stored and processed by us. This may be done by emailing us at info@smartlabs.co.za.
- To rectification of Personal Information that we hold on a user's behalf, in instances where such Personal Information is incorrect or incomplete.
- Of erasure of Personal Information ("right to be forgotten") if such information is no longer needed for the original processing purpose, alternatively if a user withdraws their consent and there is no other reason or justification to retain such Personal Information.
- To restrict/suspend processing of Personal Information to only that which is strictly necessary for us to perform our services to you.
- If we breach any of the terms of this Privacy Policy, to complain to the requisite data protection authority in their territory.
- To withdraw their consent at any time, if processing of Personal Information is based on consent.
- To object to the processing of Personal Information, if such processing is based on legitimate interests.
- To object to the processing of Personal Information for direct marketing purposes.
Disclosure of Personal Information
We may disclose your Personal Information to the following persons for the purposes of rendering our services to you:
- Suppliers
- Agents
- Representatives
Log Files
When you visit the website, even if you do not create an account, we may collect information, such as your IP address, the name of your ISP, your browser, the website from which you visit us, the pages on our website that you visit and in what sequence, the date and length of your visit, and other information concerning your computer's operating system, language settings, and broad demographic information.
Cookies
We use cookies on the Website. A cookie is a small piece of information stored on your computer or smartphone by the web browser.
Links from the Website
The services available through the Website may contain links to other third-party websites. Please evaluate the security and trustworthiness of any Third-Party Website before disclosing any personal information to them. We are not responsible for the privacy practices, or content, of other websites.
Application of the Electronic Communications and Transactions Act 25 of 2002 ("ECT Act")
For more details, please refer to the ECT Act.
Lodging of Complaints
If you wish to raise a complaint regarding the processing of your Personal Information or are unsatisfied with how we have handled it, you have the right to lodge a complaint with the supervisory authority in your country.
This website is owned and operated by Smart Science Labs T/A SmartLabs.
Address for service of legal documents: Unit 6 & 7 N12 Industrial Park, Dr. Vosloo Road, Bartlett, Boksburg, 1460.
Contact Number: 011 894 2070
Website: smartlabs.co.za
Email address: info@smartlabs.co.za